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Academic Support Specialist - CIS

Academic Support Specialist - CIS

Requisition ID 
# of Openings 
Employment Status 
Full Time
Posted Date 
Job Family 
ECPI University

More information about this job


Do you want to make a difference? If so, then ECPI University may be the place for you. We are seeking professionals with the experience and knowledge to help transform the lives of our students.


ECPI University, with campuses in Virginia, North Carolina, South Carolina, Florida and Online, is a recognized leader in awarding STEM+H degrees through innovative delivery of education to meet the needs of military and new-traditional students. ECPI University offers Master’s, Bachelor’s, and Associate’s degrees, and certification training in Technology, Health Science, Business, Criminal Justice and Culinary Arts. For over 50 years, ECPI University has been helping students achieve their educational and career goals in a hands-on, student-centered environment, while working collaboratively with employers to ensure our graduates have the knowledge and skills they need to be successful. Growth at our university creates the need for dynamic, caring professionals who are dedicated to making a difference in people's lives. 

Position Summary:
The Academic Support Specialist provides academic instructional support services to students in our Computer Information Science (CIS) program.


  • Provides academic support to students in the form of coaching, tutoring, or mentoring.
  • Works with students to develop their academic skills both in general and in the online classroom environment.
  • Provides assistance with study skills such as reading, note-taking, organization and time management.
  • Provides academic technology support to students. 


A BS degree from an accredited institution in Computer Information Science with special emphasis on object oriented programming and a knowledge of a variety of database management systems, is required. A MS degree in CIS is preferred.  A candidate possessing certifications is desirable. Prior experience in tutoring computer information systems students is required.


The position requires extensive tutoring via Zoom or other video conferencing system. The candidate must be willing to work evening & weekend hours. The candidate must build relationship with the students, provide course related mentoring, track student participation in class activities, schedule & conduct tutoring, and record all student interactions using an approved medium.  Other administrative tasks such as student advising and the review/update of course materials is also essential.  Previous and Current ECPI student graduates preferred.



Bachelor’s degree in CIS from a regionally accredited institution

Three to five years prior work experience and/or coursework in IT or Software/Web Development preferred


Experience supporting distance learning students in higher education or other setting

Experience in a student-centric and hands-on learning environment

Ability to prioritize multiple, competing tasks and meet deadlines in a fast paced environment

Demonstrated knowledge and understanding of both current practices and emerging trends in distance learning and related technologies

Excellent interpersonal skills, verbal and written communication skills

Orientation toward results


What does ECPI University have to offer? 

  • A focus on students and academic excellence 
  • Small class sizes 
  • Professional work environment 
  • Talented and committed co-workers 
  • An adult-focused accelerated schedule 
  • An opportunity to make a difference while expanding your knowledge, skills and professional network 
  • Competitive compensation & benefits plan 

ECPI University is proud to be an Equal Opportunity Employer.

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