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Financial Assistance Advisor

Financial Assistance Advisor

Requisition ID 
2018-2751
# of Openings 
1
Employment Status 
Full Time
Posted Date 
1/24/2018
Job Family 
Professional Staff
Company 
ECPI University
State/Province 
VA
City 
Newport News

More information about this job

Overview

Are you upbeat, energetic, and passionate about the hospitality industry? Do you enjoy helping to transform the lives of others by listening, learning, and sharing your knowledge? If so, joining Culinary Institute of Virginia’s team of staff and faculty may be the opportunity you’ve been preparing for all along!

Culinary Institute of Virginia (CIV), The College of Culinary Arts of ECPI University, offers degrees designed to help prepare graduates to become responsible, respected, and valuable members of the hospitality workforce. Programs offered, including Culinary Arts, Baking and Pastry Arts, Culinary Nutrition, and Food Service Management, reflect the dynamism and diversity of the food service industry. 

Responsibilities

  • Advises students about methods to pay for their education, financial aid eligibility, application procedures, financial assistance programs, costs, indebtedness, money management and financial planning; individualizes information to the particular needs and situation of the student. 
  • Collects and/or analyzes financial data on students to determine financial aid eligibility and makes awards within federal, donor and/or institutional guidelines.
  • Evaluates unusual/mitigating circumstance documentation or information provided by the student; exercises judgment by making adjustments or revisions to costs, contribution, need or dependency status as exceptions to the prescribed process.
  • Answers questions, inquiries or requests from students, parents, or guardians in person or in writing regarding financial aid programs and eligibility.
  • Analyzes system generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid under federal and institutional guidelines; notify students of changes in eligibility of awards and alternatives to amend the situation.
  • Interfaces with students and lenders, employers and/or Student Services staff to resolve concerns.

Qualifications

Education/Experience

  • Bachelor’s degree preferred.
  • 2-3 years of related experience. 
  • Any equivalent combination of education, experience, and/or training.

Skills/Abilities

  • Proficiency in Microsoft Office
  • Proficiency in CampusVue Student database, preferred. 
  • Well-developed oral and written communication skills. 
  • Excellent organizational and analytical skills.
  • Ability to quickly master new methodologies, technologies and systems. 
  • Ability to handle a high pressure environment with significant timeline pressures. 
  • Able to interact with employees, potential students and outside contacts of all levels, providing excellent customer service. 
  • Ability to work independently and with a team as well as with various constituents.

What does ECPI University have to offer? 

  • A focus on students and academic excellence 
  • Professional work environment 
  • Talented and committed co-workers 

 

ECPI is an equal opportunity employer.

 

 

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