Student Services Coordinator

Requisition ID
# of Openings
Employment Status
Full Time
Posted Date
4 months ago(8/16/2022 5:04 PM)
Job Family
ECPI University
San Antonio
United States


This position will be based at our San Antonio, TX campus location. 


Transform your Career at ECPI University

Since 1966, ECPI University’s dedicated employees have worked tirelessly to help students achieve their goals via hands-on training and career-focused education. Our employees are dynamic, caring professionals ready to make a difference in people’s lives.


With your hard work, ECPI University will provide full-time employees with great benefits including:

  • Competitive compensation & benefits plans including 401(k) participation with potential annual employer contributions.
  • Our Tuition Scholarship program is eligible to employees and their immediate family members after 90 days of employment.
  • Additionally, you will work alongside talented professionals to help our students change their lives through education.

If you are seeking a stable work environment, comprehensive training, personal and professional growth opportunities, and job satisfaction knowing your work makes a positive difference in people’s lives, we would love to hear from you and discuss the opportunity.


ECPI University is proud to be an Equal Opportunity Employer.


We are currently seeking a Student Services Coordinator to work closely with our students for the purpose of promoting student success and retention.  The Student Services Coordinator is responsible for receiving, imaging and/or entering student records information, overseeing the purchase, inventory and distribution of University Bookstore apparel and supplies, coordinating the campus transfer of credit process, and receiving student tuition payments.



  • Ensuring all official student records are received and imaged, to include: official Proof of Graduation (POG), postsecondary transcripts, and official University documents as required per University policy.
  • Providing official and unofficial student transcripts within the timelines established by the University Registrar’s office and as requested by the student.
  • Accurately inputting student information in the University's CampusNexus student data management system.
  • Ordering books, e-books, apparel, and traditional bookstore supplies; performing routine inventory audits.
  • Coordinating the campus transfer of credit process. Responsible for receiving official post-secondary transcripts, routing to the appropriate Academic Officials, and posting transfer credits awarded in the official academic record in a timely manner.
  • Receiving student tuition payment process to include institutional and third party loan programs and various tuition assistance programs. Providing billing for all tuition reimbursement programs to include employer, Vocational Rehabilitation, Military Tuition Assistance, Workforce Investment Act, etc.
  • Conducting exit reviews with graduating students to provide information on student loan exit counseling and discussion of any ECPI University account balances.
  • Upholding student educational privacy as stated in the Family Educational Rights and Privacy Act (FERPA) and University policy. Responsible for ensuring all student education record requests adhere to these policies.




  • Bachelor’s degree preferred.
  • 2-3 years of related experience. 
  • Any equivalent combination of education, experience, and/or training.



  • Proficiency in Microsoft Office
  • Proficiency in CampusNexus Student database, preferred.
  • Well-developed oral and written communication skills.
  • Excellent organizational and analytical skills.
  • Ability to quickly master new methodologies, technologies and systems.
  • Ability to handle a high pressure environment with significant timeline pressures.
  • Able to interact with employees, potential students and outside contacts of all levels, providing excellent customer service.
  • Ability to work independently and with a team as well as with various constituents



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