Financial Assistance Advisor

Requisition ID
2022-8429
# of Openings
2
Employment Status
Full Time
Posted Date
2 months ago(9/12/2022 9:43 AM)
Job Family
Office/Clerical
Company
ECPI University
State
Virginia
City
Virginia Beach
Country
United States

Overview

This position is based out of our Virginia Beach, VA campus location. 

 

Transform your Career at ECPI University

Since 1966, ECPI University’s dedicated employees have worked tirelessly to help students achieve their goals via hands-on training and career-focused education. Our employees are dynamic, caring professionals ready to make a difference in people’s lives.

 

With your hard work, ECPI University will provide full-time employees with great benefits including:

  • Competitive compensation & benefits plans including 401(k) participation with potential annual employer contributions.
  • Our Tuition Scholarship program is eligible to employees and their immediate family members after 90 days of employment.
  • Additionally, you will work alongside talented professionals to help our students change their lives through education.

If you are seeking a stable work environment, comprehensive training, personal and professional growth opportunities, and job satisfaction knowing your work makes a positive difference in people’s lives, we would love to hear from you and discuss the opportunity.

 

 ECPI University is proud to be an Equal Opportunity Employer.

Responsibilities

  • Advises students about methods to pay for their education, financial aid eligibility, application procedures, financial assistance programs, costs, indebtedness, money management and financial planning; individualizes information to the particular needs and situation of the student. 
  • Collects and/or analyzes financial data on students to determine financial aid eligibility and makes awards within federal, donor and/or institutional guidelines.
  • Evaluates unusual/mitigating circumstance documentation or information provided by the student; exercises judgment by making adjustments or revisions to costs, contribution, need or dependency status as exceptions to the prescribed process.
  • Answers questions, inquiries or requests from students, parents, or guardians in person or in writing regarding financial aid programs and eligibility.
  • Analyzes system generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid under federal and institutional guidelines; notify students of changes in eligibility of awards and alternatives to amend the situation.
  • Interfaces with students and lenders, employers and/or Student Services staff to resolve concerns.

Qualifications

Education/Experience

  • Bachelor’s degree preferred.
  • 2-3 years of related experience. 
  • Any equivalent combination of education, experience, and/or training.

Skills/Abilities

  • Proficiency in Microsoft Office
  • Proficiency in CampusVue Student database, preferred. 
  • Well-developed oral and written communication skills. 
  • Excellent organizational and analytical skills.
  • Ability to quickly master new methodologies, technologies and systems. 
  • Ability to handle a high pressure environment with significant timeline pressures. 
  • Able to interact with employees, potential students and outside contacts of all levels, providing excellent customer service. 
  • Ability to work independently and with a team as well as with various constituents.

 

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