Administrative Assistant - Financial Aid - Remote

Requisition ID
# of Openings
Employment Status
Full Time
Posted Date
3 months ago(9/14/2022 1:24 PM)
Job Family
Administrative Support Workers
ECPI University
San Antonio
United States


This is a remote position. 


Transform your Career at ECPI University

Since 1966, ECPI University’s dedicated employees have worked tirelessly to help students achieve their goals via hands-on training and career-focused education. Our employees are dynamic, caring professionals ready to make a difference in people’s lives.


With your hard work, ECPI University will provide full-time employees with great benefits including:

  • Competitive compensation & benefits plans including 401(k) participation with potential annual employer contributions.
  • Our Tuition Scholarship program is eligible to employees and their immediate family members after 90 days of employment.
  • Additionally, you will work alongside talented professionals to help our students change their lives through education.

If you are seeking a stable work environment, comprehensive training, personal and professional growth opportunities, and job satisfaction knowing your work makes a positive difference in people’s lives, we would love to hear from you and discuss the opportunity.


 ECPI University is proud to be an Equal Opportunity Employer.


• Support the Financial Assistance Department with phone calls, email inquiries and tasks as assigned
• Assist students with their FAFSA, Entrance Counseling and Master Promissory Note
• Process student invoices
• Perform a variety of administrative tasks to support the efficient daily operations of the Financial Assistance department
• Pitch in to support department initiaves.
• Work with financial assistance advisors
• Updates reports and spreadsheets
• Collect students documents and scan to image now
• Other duties as assigned



  • High School Diploma required; Bachelors degree preferred


  • 1-3 years of customer service experience in an office setting

Required Skills:

  • Strong customer service, communication and interpersonal skills.
  • Enjoy helping others; positive attitude; flexible.
  • Ability to quickly master new computer applications; strong, accurate data entry skills; attention to detail.
  • Ability to organize, multitask, prioritize and work under pressure at times; team player.
  • Good phone etiquette skills and understanding of phone systems.
  • Ability to use MS Word, Excel and Outlook for basic/moderate level functions.



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