Student Success Coordinator

Requisition ID
2022-8499
# of Openings
1
Employment Status
Full Time
Posted Date
2 months ago(9/30/2022 4:03 PM)
Job Family
Academic Administrators
Company
ECPI University
State
Virginia
City
Newport News
Country
United States

Overview

This position is based out of our Newport News, VA campus location. 

 

Transform your Career at ECPI University

Since 1966, ECPI University’s dedicated employees have worked tirelessly to help students achieve their goals via hands-on training and career-focused education. Our employees are dynamic, caring professionals ready to make a difference in people’s lives.

 

With your hard work, ECPI University will provide you with great benefits including:

  • Competitive compensation & benefits plans including 401(k) participation with possible employer contributions.
  • Our Tuition Scholarship program is eligible to employees and their immediate family members after 90 days of employment.
  • Additionally, you will work alongside talented professionals to help our students change their lives through education.

If you are seeking a stable work environment, comprehensive training, personal and professional growth opportunities, and job satisfaction knowing your work makes a positive difference in people’s lives, we would love to hear from you and discuss the opportunity.

 

We are currently seeking a Student Success Coordinator with excellent customer service skills who thrives in a fast paced, challenging work environment.  This position is responsible for planning, implementing, promoting and administering a comprehensive student success program.  The Student Success Coordinator will work closely with University student services departments, faculty, and community groups for the purpose of promoting student success and retention.

Qualifications

MINIMUM REQUIREMENTS:

Qualifications:

  • Ability to multitask in a fast-paced work environment
  • Ability to create and maintain relationships and trust
  • Excellent customer service skills
  • Desire to help others achieve their goals
  • Excellent oral, written and telephone communication skills
  • Ability to quickly master computer applications
  • Detail oriented
  • Motivated, self-starter
  • Ability to meet & exceed goals
  • Ability to work effectively as part of a team

Experience:

  • Familiarity with student success and retention strategies
  • 1-2 years sales experience including telephone appointment setting, interviewing and follow-up preferred
  • Experience in postsecondary education preferred 

Education: Bachelor's degree or equivalent combination of education and experience.

 

 

ECPI University is proud to be an Equal Opportunity Employer.

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