Online Software Development Academic Support Specialist

Requisition ID
# of Openings
Employment Status
Full Time
Posted Date
4 months ago(7/24/2023 5:03 PM)
Job Family
ECPI University
United States


We are seeking professionals with the experience and knowledge to help transform the lives of our students. This would be an ideal position for an entry-level IT professional with a passion to support students in the form of coaching, tutoring and/or mentoring. 


Since 1966, ECPI University’s employees have been dedicated to helping students achieve their academic and career goals through our unique education model.  If you are looking for an opportunity to share your industry experience, provide practical hands-on instruction, and make a real difference in our students’ lives, ECPI University may be for you. 


Our terms are five weeks long and offer staff the perfect environment to help students achieve learning outcomes.  Candidates must be available evenings and weekends to support our busy adult learners.



  • Bachelor’s degree in CIS from a regionally accredited institution.



  • 1-2 years prior work experience within the past 5 years required
  • Coursework in application, data, and infrastructure architecture disciplines preferred.


Required Skills:

  • The highest levels of integrity at all times
  • Ability to work in a 5-week accelerated course environment
  • Ability to quickly build connections with students using strong interpersonal skills (including
    approachability and empathy)
  • Attentive listener, and able to see multiple perspectives
  • Exemplary interpersonal skills, verbal and written communication skills
  • Experience supporting distance learning students in higher education or other setting
  • Experience in a student-centric and hands-on learning environment 
  • Ability to prioritize multiple, competing tasks and meet deadlines in a fast paced environment
  • Demonstrated knowledge and understanding of both current practices and emerging trends in distance learning and related technologies 
  • Orientation toward results


Benefits of Employment

ECPI University provides comprehensive benefits on the first of the month after thirty (30) days of employment, some of which are highlighted below:

  • Competitive compensation
  • Retirement plan
  • Health Advocate
  • Some industry certifications
  • Employee Assistance Program (EAP)
  • Employee Discounts (i.e., Tickets at Work, Verizon Wireless, MetLife Pet Insurance)
  • iPad/Computer Purchase Program
  • Employee Referral Program

ECPI University is proud to be an Equal Opportunity Employer.


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